Safe Delivery

Safe shipping of your purchases ️ Your shipments are important to us. That's why we offer shipping on a half-pallet for safe transport of even larger items.

Due to the large amount of damage caused by traditional courier shipments, we are introducing half-pallets at a promotional price of PLN 99.90 net.

This shipment guarantees the complete safety of the contents and is insured for the full amount of the order. It can safely contain up to 20 cartons of balls, gels or syrups.

Order more, pay less, from 3,500 gross shipping is completely free! Simply add items to your basket and the discount will be calculated automatically.

Your purchases will arrive safely and quickly, even if they are bulkier.

NOTE!

PLEASE BE SURE TO CHECK THE PACKAGE WITH THE COURIER AS THE PACKAGE MAY HAVE INTERNAL DAMAGE CAUSED BY VARIOUS FACTORS DURING DELIVERY. THE PACKAGE MAY LOOK UNDAMAGED FROM THE OUTSIDE.

IN THE EVENT OF DAMAGE, BE SURE TO SIGN A DAMAGE REPORT WITH THE COURIER.

STEP I

Checking parcels before signing for receipt :

  1. check the package for external damage.
  2. check whether the package has a cut tape/stretch
  3. check that the number of parcels is correct.

STEP II

Checking after signing of acceptance - NECESSARILY WITH THE COURIER:

  1. Signature of receipt of shipment
  2. Be sure to open the package with the courier
  3. Check that the products are not damaged inside and that the products correspond to the order

Damaged parcel - what to do?

STEP I - external damage to the parcel - refuse to accept the parcel

STEP II - the package from the outside is not damaged - pick up the goods and open at the courier, describe your comments on the Delivery Note/damage report at the courier.

If your parcel is being delivered by DPD, please complete the DPD damage form at this link https://protokol.dpd.com.pl/ immediately - the sooner you do this, the better the chance of a successful claim.